Shipping Policy

At Lioroi Jewels, we strive for seamless delivery of each piece — from our workshop to your doorstep.

Processing & Fulfillment

  • Orders typically enter processing within 1–3 business days of confirmation. 

  • Once processed, standard shipping takes 7–14 business days to deliver (U.S. domestic).

  • Overall, customers should expect their order to arrive within 14 business days from order confirmation, barring unforeseen delays.

Shipping Rates & Options

  • We may offer free shipping on qualifying orders — details will appear at checkout.

  • All shipments are fully insured and include tracking.

International Shipping

  • We offer international shipping; however, customs duties, VAT, and local taxes are not included and are the recipient’s responsibility.

  • Delivery times may vary by country due to customs processing and local carrier operations.

Shipping Exceptions & Delays

  • In rare cases (e.g. high demand, supply chain delays), processing may take longer. We will notify you promptly of any extended delays.

  • Damage during transit must be reported within 24 hours of delivery to be eligible for claim support.